jobs in mumbai: call center

Experience:0 - 3 Years

Location:Mumbai

Education:UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Industry Type:BPO/ITES

Role:Associate/Sr. Associate -(NonTechnical)

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Posted Date:06 Jan

Job Description

Hi,

We are looking for candidates who would work with international call centers for Customer service.

Candidates should be flexible to work in shifts.

Excellent at communication skills

MeetMs Meghna HR when you walk in for an interview at Firstsource .

Address & contact details Below;

Meghna

HR Recruitment

9892927220

Firstsource Solutions Limited

Interface 16, 7th Flr,

behind Goregoan Sports club,

New link Road

Malad West

Mumbai

Local Candidates from Mumbai can only apply.

Desired Candidate Profile

Job Involves:

Handling inbound calls

Solving Customer queries

Customer Service.

Eligibility :

HSC + Min. 6 Month of documented experience any industry.

Graduate freshers.

Willing to work in rotational shifts including night shifts.

Travel Boundaries: Bhayander, Colaba, Thane,CST, Vashi.

Company Profile

Firstsource is among India's leading BPO companies with revenues of $123 M for the year 2005-2006.Firstsource provides business process management to Fortune 500 and FTSE 100 companies in the Banking & Financial Services (credit cards, insurance, retail banking, collections and mortgage companies), Telecom & Media (fixed line, mobile, broadband and narrowband service providers) and Healthcare (payor companies) industries.Firstsource offers customer management through a combination of call center and transaction processing capabilities for a complete range of solutions from customer acquisition, customer care, claims processing, collections and receivables management, reconciliations and investigations to customized business research and analytics.Headquartered in Mumbai, India, the company currently has over 8000 employees across fourteen state-of-the-art centers in India, UK and the US, and in-market teams in UK and US. The company recently launched operations in South America through a center in Buenos Aires, Argentina.Over the years Firstsource has earned the reputation of being an organization with the ability to rapidly scale up and manage large scale complex processes over accelerated timeframes. It has partnered with clients to create virtual extensions of their organizations so they can concentrate on their core competency. A culture of responsiveness, flexibility, operations excellence and mutual trust and transparency has led to long-standing client relationships.