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Helpdesk Executive/Call coordinator

Experience:1 - 5 Years
Location:Mumbai
Compensation:Rupees Less Than 50,000 - 1,50,000
Education:UG - Any Graduate - Any Specialization,Graduation Not Required
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type:IT-Hardware & Networking
Role:Outside Consultant
Functional Area:IT-Support, Telecom, Hardware
Posted Date:01 Jan
 
 

Job Description

Position : Helpdesk Executive/Call coordinator

Qualification : Any Graduate/Diploma

Total Experience : 6 Month and above.

Job Location : Mumbai

Responsibility

Handling Customer on Phone.

Assigning call to the Engineer.

Preparing Daily Summery Report.

Preparing Daily Report of Call.

Preparing Daily Analysis Report.

24/7 Support.

Should have very good Communication skill.

 

If interested please reply with the updated copy of your CV at the earliest.

 

Thanks & Regards

Priti Adinavar.

Email ID: priti.adinavar@pcstech.com

Ph: 022-32521082

Desired Candidate Profile

Position: Helpdesk Executive/Call coordinator

Job Location: Mumbai

Responsibility

Handling Customer on Phone.

Assigning call to the Engineer.

Preparing Daily Summery Report.

Preparing Daily Report of Call.

Preparing Daily Analysis Report.

24/7 Support.

Should have very good Communication skill.

 

Company Profile

Started in the year 1983, PCS Technology ( www.pcstech.com ) is a 80 million dollar company today. Headquartered in Mumbai, India, we have our presence in 22 offices across India and 5 offices across the globe. Armed with the know-how to improve business performance across organizational silos, business processes, technology platforms and a keen understanding of the client requirements, our solutions focus on delivering competitive business advantage and increased ROI for all our clients. We undertake Offshore Software Development and also do IT Staff Augmentation, to provide extended flexibility to our clients. We offer our range of products, solutions and services across the world through an International branch network in USA, Africa and UAE.
Contact Details
 
Company Name:
PCS Technology Ltd.
 
Website:
http://www.pcstech.com
 
Executive Name:
Priti.Adinavar
 
Address:
Not Mentioned
 
Telephone:
022-32521082
 
Keywords: Helpdesk , Call coordinator
 


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